Xbox App Won't Open in Windows 10 - Help Me

0 votes
asked Apr 5, 2017 in Windows 10 by Joshua

I can't get either the windows 10 store, or the xbox app to open. I was able to get them open during my initial install and was able to sign in, after that they won't do anything that just load the splash screen and stay there until I close out the program. Doesn't matter how long I let them run (minutes or hours) nothing seems to happen. I have tried some of the "fixes" suggested in other posts but they don't do anything to resolve the issue.

When I initially used to open Xbox App in Windows 10 and was also able to sign in but after that they won’t do anything that just load the display screen and stay there until I close out the program. In have already tried some of the fixes I found in forum sites but I was not able to do so. Can you suggest me something if you have the solution.

1 Answer

0 votes
answered Apr 5, 2017 by Editorial Staff (1,370 points)

For this you have to run the troubleshooter for Windows app from the following web address

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

If this fixes the issue then ok or else you have to reset your Windows Store Cache, for  this you have to open the run box by pressing Windows + R keys and then type WSReset.exe and press Enter.

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