Logitec HD C525 Web Cam Not Recognized Since Upgrading To Windows 10 64-Bit

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asked Apr 7, 2017 in Windows Update & Activation by Christian

After upgrading my PC to Windows 10 64-Bit OS, I found that my Logitec HD C525 Web Cam is actually not recognizing. It works superb when I ran OS Windows 7 but now with the upgrade it won’t work. I am not understanding what’s happened and how can I fix it? Please give me some solution, if you have.

1 Answer

0 votes
answered Apr 11, 2017 by PC GURU (2,340 points)

This issue can be fixed by following these simple steps:-

Step 1: Disconnect the webcam from the PC.

Step 2: Check in the Device Manager, if there is any reference Logitech webcam in it.

Step 3: From the Control Panel select Logitec HD C525 Web cam and click on uninstall.

Step 4: If you do not find this option, then from the View Option, Select Show hidden devices, and check  all the categories including the imaging and portable devices and even in those place, where it might have been hidden.

Step 5: Right click it and choose uninstall, if prompted select remove drivers also.

Step 6: Visit the following webpage -- http://support.logitech.com/en_us/product/hd-webcam-c525#download
and search for the software package / drivers that is compatible with Windows 10 and download and install it in your computer.

Step 7: Reboot your PC and then plug in the webcam back and you will see the problem will be resolved.

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